Implementation / Requestable

Lead Follow-Up Setup

Stop new inquiries from disappearing between a form, inbox, spreadsheet, or CRM by giving each lead an owner, status, next action, and tested follow-up.

Prepare a setup request
A documented workflow representing lead follow-up setup

Inside the engagement

Included in scope

  • One existing form or lead source
  • One destination: a customer-owned CRM or Google Sheet
  • Immediate internal lead alert
  • Customer acknowledgement email
  • Up to three follow-up emails
  • Basic status pipeline
  • Error or failure notification
  • Complete agreed-workflow testing
  • Workflow diagram and documentation
  • One revision
  • Fourteen days of defect support

Outside the engagement

Not included

  • SMS
  • WhatsApp
  • Voice calls
  • Cold outreach
  • Complex migrations
  • Custom software

Working rationale

Understand the system before changing it.

One complete, testable path

The setup connects one existing form or lead source to one customer-owned CRM or Google Sheet. It includes an immediate internal alert, customer acknowledgement, up to three follow-up emails, a basic status pipeline, and failure notification.

MethodCo tests the agreed workflow before handoff and supplies a workflow diagram and documentation.

Defined finish and support boundary

One revision and 14 days of defect support are included. New workflows, complex migrations, custom software, and additional channels are separate work.

Delivery stages

A readable path through the work.

  1. 01
    Stage 1

    Share one real lead source and the customer-owned destination

  2. 02
    Stage 2

    Confirm scope, access, capacity, and the start date

  3. 03
    Stage 3

    Pay the 50% deposit after the written scope is approved

  4. 04
    Stage 4

    Build and test the agreed workflow

  5. 05
    Stage 5

    Approve testing and pay the remaining 50% before handoff

  6. 06
    Stage 6

    Receive the workflow diagram, documentation, and 14 days of defect support

Method Service standard

Keep the promise inside the written scope and leave consequential decisions with a responsible person.

The detailed public commitments and refusal list live in one place.

Read The Standard

Before requesting

Questions worth resolving early.

Which tools can the setup use?

The destination is one customer-owned CRM or Google Sheet. The customer owns and pays for every software account used in the workflow.

Does this include SMS, WhatsApp, calls, or cold outreach?

No. The first version excludes SMS, WhatsApp, voice calls, cold outreach, complex migrations, and custom software.

How does the audit credit work?

A completed $300 Website & Lead-System Audit can provide a $150 credit toward setup for the same workflow. It does not expire and is applied to the final setup invoice.

Share the situation before choosing a tool.

The agreed setup is due 7–10 business days after the confirmed start date. A 50% deposit follows approved scope; the final 50% is due after approved testing and before handoff.

Prepare a setup request

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